How we use your information
This privacy notice provides information about the ways in which donloncouriers.ie, operated by Donlon Logistics Ltd, collects, stores, shares or keeps personal information provided by our customers.
Emailing us or using our website Query Form
Any emails sent to us and any messages received through our online contact form are recorded. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
What We Do With Your Data (Data Retention)
If you contact us to query our services or provide a quotation, we will store the information you provide – typically your name, email address, business postal address, and phone number. We store this for a number of months in case we need to refer to it should you subsequently communicate with us.
If you become our customer then we store your information for a longer period of time so we can communicate effectively and efficiently with you.
We will not disclose your personal data to third parties unless you have consented to this disclosure or unless the third party is required to fulfill your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
We implement many data security measures to ensure your information is held securely on our system:
- we ensure all computing devices such as PCs, mobile phones, and tablets are using an up-to-date operating system;
- we ensure all computing devices are regularly updated with manufacturer’s software and security patches;
- we use antivirus software on all devices;
- we ensure that data is collected & stored securely.
Accessing Your Data
We are happy at any time to disclose to you what personal information of yours we have. You can request to have this data amended, or remove entirely from your systems.